Please read through this information in order to make you feel more prepared for your initial visit.
- Complete and bring with you all paperwork in your packet. You will receive an email or text message with a link to complete your paperwork online prior to your appointment date. You will need to complete the Health History form provided in the packet. It is not available to complete online.
- Your picture will be taken.
- We will need to copy all insurance cards.
- All co-pays will be due at time of service. We accept cash, check, money orders, Visa, Master Card, American Express and Discover.
- We will need to copy your driver’s license or ID card.
- You will meet with an OCSRI representative to review and sign your paperwork.
- A list of your current medications will be required.
- All visitors should be 12 or older to enter any part of the facility.
- Unaccompanied minors (12-17 years old) can remain in the lobby without adult supervision.
- Patients are allowed up to two visitors to accompany them to their visit (including in Exam rooms). Exceptions to this rule are as follows:
- Only one visitor per patient will be permitted within the Treatment/Infusion room.
- No visitors should enter Lab, Port Draw, or Radiation/Radiology treatment areas.
IT IS IMPORTANT ALL PAPERWORK (online or by hand) IS COMPLETE AT TIME OF APPOINTMENT. IF NOT COMPLETE, YOUR APPOINTMENT COULD BE DELAYED.
Appointments, Scheduling, and Late Arrivals
Please be on time for your appointment or notify the office if you cannot make your appointment. If you feel you need to see a physician or nurse, you must call ahead to schedule an appointment. Clinic schedules do not allow us to see “drop ins”. The Triage Department can often accommodate same day appointments when necessary and as schedule allows. When scheduling appointments, we make every effort to schedule according to your needs/wishes, but because of previously scheduled appointments, treatment times, and availability, we may not always be able to accommodate your wishes.
- Please arrive at your scheduled “arrival time” noted on your schedules and confirmed by email/text/phone confirmation prior to your appointment.
- Your “arrival time” allows time for check-in, lab, and other scheduled activities prior to scheduled physician/provider appointment.
- Lack of timely arrival may subject patient to be rescheduled due to current high clinic volumes.
If you have any other questions about your visit, please contact us. If you are needing to reschedule or cancel an appointment, please call (800) 556-6056.